Shipping
At Ayre Active, we want your experience to be seamless from the moment you place your order to the day it arrives at your door. To make this possible, we’ve designed a shipping process that is transparent, reliable, and tailored to the type of products you purchase.
Some heavier items in our range — such as yoga mats, weighted bands, and hand weights — will incur a shipping fee due to their size and weight. This ensures we can deliver your order safely and efficiently with trusted couriers.
Processing Times
Processing Time: 1 business day
Standard Delivery Within Australia: 4—8 business days
Express Delivery Within Australia: 1–3 business days
International Delivery: 5 –10 business days
Carriers: All orders are shipped via Australia Post, DHL, or FedEx, depending on the size and weight of your package.
Tracking: Every order includes full tracking details provided by email once dispatched.
Shipping Fees: Prices vary depending on the size and weight of your order. Heavier products (yoga mats, weights, etc.) will incur an additional fee.
Free Shipping: Orders over $150 AUD qualify for free shipping
Important Information
Order Tracking
Once your package leaves our warehouse, you’ll receive an email with tracking information.
Customs & Duties
For international customers, additional import duties or taxes may apply depending on your country’s regulations. These are the responsibility of the customer.
Damaged or Missing Items
If your order arrives damaged or hasn’t arrived within the estimated timeframe, please contact us at hello@ayreactive.com and our team will assist you quickly.
Frequently Asked Questions
Why did my shipping cost more for certain items?
Weighted products (yoga mats, weighted bands, and hand weights) incur higher shipping fees due to their size and handling requirements.
How do I track my order?
Once dispatched, you’ll receive a confirmation email with your tracking number. You can use this number to monitor the status of your package through the courier’s website.
Which courier will deliver my order?
We primarily use Australia Post, DHL, and FedEx, depending on weight and destination. Tracking will always be provided.
How much is shipping?
Shipping costs vary depending on the type of products in your cart. Standard items are charged at regular rates. Weighted products may include an additional shipping fee. Orders over $150 AUD ship free within Australia (excluding weighted items).
What if my package is delayed?
While we work with reliable shipping partners, delays can occasionally happen due to customs, public holidays, or courier disruptions. If your order is significantly delayed, reach out to us at hello@ayreactive.com and we’ll help resolve it.